Outstanding customer experience which exceeded already high expectations
Price, Usability, Outstanding customer service (seemingly available at all times of the day – even in the Australian time-zone), and highly suited for recruitment situations.
Cons:
The resume parser needs some slight tweaking with relation to typical Australian resumes.
Comments:
We are a small Recruitment Company in Australia with just 3 recruiters and a small budget. We had been evaluating MS Dynamics and Dynamics CRM Applicant Tracking and were all set for the change over from our current MS Access Database. Just prior to migrating our data (Dynamics Applicant Tracking were helping with this also), we stumbled upon the fact that the new (2013) structure of Microsoft Dynamics Licensing imposes a minimum of 5 licenses at the highest level. This would have been more than $2,000 per year higher than we had budgeted for and was not feasible for us. The team were incredibly understanding and helpful with the situation. I could not recommend this company more highly. Their assistance, customer service and willingness to go the extra mile were just outstanding.
“Works as advertised and is extremely customizable. Highly recommend for Dynamics CRM Organizations.”
“Great system!”
Great company, people and app
It’s extremely fast to deploy, and customizable to your company’s process. That amount of customization can’t be found anywhere else on the market. These guys are very responsive, attentive, listen to your needs, and they really understand recruiting. They aren’t just developers, like you find at most ATS companies. You’re also treated like a human, not like a number.
Cons:
There is not much I don’t like right now. They are absolutely great!
Comments:
Make sure you understand your business process inside and out, before you implement a CRM solution like this one. You need to make it compatible.
So far so good
Met about 90% of what we needed and we liked that it was unmanaged so we could make additional customizations of our own to tailor it to our business.
Cons:
When we initially bought the recruiting modules there wasn’t a resume parser but after about 2 months of use they developed out a parser and we were given it for free which was nice.
Comments:
Total implementation time was under an hour and we haven’t had any issues with it as of yet. Cheap, solid and stable and on a Microsoft platform 🙂
Killer App
Pros:
Our team loves all the convenient features that truly make our lives easier and the support is awesome.
Cons:
So far there is nothing that we don’t like. There are a few features coming soon that we can’t wait to get our hands on but all and all this is a stable and well supported application.
Comments:
I’ve used several recruitment and application tracking systems and this one is as good and better than most.